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6 comments

This a scam fraud - I have submitted all my docs it was one issue after another which didn't make any sense.Emma is the accounting and customer service and manager now she says my account is under review to see how I'm playing, what did I do etc...

I won my money fair and square but like others they are refusing to pay out. I will not play here again and I informed my bank and now I deleted myself from their scam... I believe in doing things by the book, procedures etc. they had no problem debiting my account, I spent down my bonus to zero and still had a 500payout in which they are holding telling me to wait another week after they review my account so that makes week three then request the withdrawal week four by the time rolls around I would be required to make another deposit or play it's ***...

do not play expecting to cash out...trust me all my documents were emailed...

Reason of review: Failure to pay winnings.

Monetary Loss: $500.

Preferred solution: Fraud scam company .

I liked: Easy 2 use, It at first.

I didn't like: Being manipulated and ripped off for thousands of dollars.

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Anonymous

Omg you people need to read the rules and regulations.I have cashed out many times no problems, there is no SCAM, or no FRAUD, I think people just come on here to complain because they lost their money, its call Gambling, deal with it.

Now the other one that commented, you need the money to pay Medical Bills for your child, WTF you doing spending it anyway on a gambling site.

READ the rules, take 2 hours out of your life and read them it is worth it.

tachantek
Avenel, New Jersey, United States #1328626

Report it to your bank they are fraud

Anonymous
Adelaide, South Australia, Australia #1328620

im a user and have made upto $1500 and the wont let me withdraw it

i would like to take the money out i have won and i need to pay for my little babys doctors bills and you guys are being very unfair

Anonymous
to sliceofsami #1359668

Then you're the *** using your money to gamble instead of taking care of your responsibilities. SMH

Bing0Hall_Rep
#1296828

Hello tachantek,

Thank you for your review and your patience.We would like to take this opportunity to assure you that we have every intention of processing your withdrawal request in a timely fashion.

Once you supplied us with all the necessary documentation and information, the initial request was operated as per our Terms and Conditions and your VIP level.

When the request was operated, you were entered in the Verification Process, which is a random, in-depth verification of account information and overall account activity.

This can only happen twice per year per account at most.Once the Verification Process is completed, you will be able to place your request again.

We hope this information helps in clearing up the situation, as well as the order in which everything is processed.

Should you have any other concerns please don't hesitate to contact us, we are available on LiveChat as well as by email.

Kind regards, The Bingohall team

tachantek
to Bing0Hall_Rep #1296982

You are a liar and the process is deemed as fraud and scam...I'm going to great lengths to advise any and all of your fraud.

There was no reason for you to delay my payout or not payout.... Emma serves as the one stop assistance, who constantly failed to provide great customer service. Let's go over this 1) you never told what the steps are for withdrawal 2) instead of you advising people what they need to do you prolong the claim then you offer a bonus so when you deny the funds they have no choice but to spend down their winnings which is nearly impossible. 3) I won sent you all the required documents then you say oh we need it for all cards.ok I send you that too...

then you give me a bonus to guess the sentence which would give me a 100 bonus but if you deny my claim I would once again have no choice but to spend down to play off 100 bonus thus leaving me with approximately 100 dollars cash out or 350.00 or zero if I win. It's a scam it's rigged for you not to collect... it is a game you play to keep from paying then you lie and hide behind your t&c but any reputable company would make sure they guide their players without confusion and pay them out right when they win... your intentions are to not pay out therefore deeming you as scam...

if I had continued with this fake site I would have received nothing in which I still received nothing... too many people have had too many difficulties trying to get a payout... your Rep told me to keep my...

then the next day delay and excuses to receive my winnings... I have exposed you as fraud scam...become an honest site like the play online lottery who sends your winnings directly to the card you used to play with... no emailing anything...

they pay you right away...I have closed all my accounts and I will not play on your site again and our relationship is severed.

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